Privacy Policy

Privacy Policy

Who we are

COUNTOP is a brand and service of Digieurope eBusiness Consulting OÜ, an international multicisciplinary company. COUNTOP (Digieurope eBusiness Cosulting OÜ), hereinafter the “RESPONSIBLE”, is responsible for the processing of the User’s personal data and informs you that these data will be treated in accordance with the provisions of Regulation (EU) 2016/679 of April 27 (GDPR).

Purpose:

Maintain a commercial relationship with the User. The operations planned are:
Be able to provide the contracted services.
Perform statistical studies.
Process orders, requests or any type of request that is made by the user through any of the contact forms that are made available.
Referral of commercial advertising communications by email.
These communications will be made by the RESPONSIBLE and related about their products and services, or their collaborators or suppliers with whom he has reached a promotion agreement. In this case, third parties will never have access to personal data.

Legitimation:

Consent of the customer

Data retention criteria:

Your data will be kept for no longer than necessary to maintain the purpose of the treatment. When your data is no longer necessary for that purpose, they will be deleted with adequate security measures to guarantee the pseudonymisation of the data or the total destruction of the data.

Data communication:

The data will not be communicated to third parties, except for legal obligation.

Your privacy Rights:

You have the Right to:
– withdraw consent at any time.
– access, rectify, carry and delete your data and limit or oppose its treatment.
– file a claim with the national control authority if you consider that the treatment does not comply with current regulations.

Contact information to exercise your rights:

COUNTOP (Digieurope eBusiness Cosulting OÜ). hello@countop.com
Harju maakond (province), Kuusalu vald (city), Pudisoo küla (street), Männimäe (building), 74626 (zip code)

Mandatory or optional data:

Users, by marking the corresponding boxes and entering data in the fields, marked with an asterisk (*) in the contact form or presented in service forms, expressly and freely and unequivocally accept that their data is necessary to attend your request, by the provider, being voluntary the inclusion of data in the remaining fields. The User guarantees that the personal data provided to the RESPONSIBLE are truthful and is responsible for communicating any modification thereof.

The RESPONSIBLE informs and expressly guarantees to the users that their personal data will not be transferred in any case to third parties, and that whenever they make any type of transfer of personal data, the express, informed and unequivocal consent of the Users will be previously requested. All data requested through the website are mandatory, as they are necessary for the provision of an optimal service to the User. In the event that not all data is provided, it is not guaranteed that the information and services provided will be completely adjusted to your needs.

Security measures:

That in accordance with the provisions of current regulations on protection of personal data, the RESPONSIBLE is complying with all the provisions of the GDPR regulations for the treatment of personal data of his responsibility, and manifestly with the principles described in article 5 of the GDPR, for which they are treated in a lawful, loyal and transparent manner in relation to the interested party and appropriate, relevant and limited to what is necessary in relation to the purposes for which they are treated.

The RESPONSIBLE guarantees that he has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR in order to protect the rights and freedoms of the Users and has communicated the appropriate information so that they can exercise them.

Cookies Policy

What are cookies?

Cookies and other similar technologies such as local shared objects, flash cookies or pixels, are tools used by Web servers to store and retrieve information about their visitors, as well as to offer proper functioning of the site.

By using these devices, the Web server is allowed to remember some data concerning the user, such as their preferences for viewing the pages of that server, name and password, products that interest them most, etc.

Cookies affected by the regulations

According to the EU directive, cookies that require informed consent by the user are analytical and advertising and affiliation cookies, excepting those of a technical nature and those necessary for the operation of the website or the provision of services expressly requested by the user.

What types of cookies are there?

There are five large groups:
– Analytical cookies: collect information on the use made of the website.
– Social cookies: are those necessary for external social networks.
– Affiliate cookies: allow you to track visits from other websites, with which the website establishes an affiliation contract (affiliate companies).
– Advertising and behavioral cookies: collect information about the user’s preferences and personal choices (retargeting).
– Technical and functional cookies: they are strictly necessary for the use of the website and for the provision of the contracted service.

Cookies being used i this website

Google cookies:
– PHPSESSID: technical and strictly necessary cookie that contains the session identifier. It is deleted when you close the browser.
– _lang: technical and strictly necessary cookie that contains the language of the session. It is deleted when you close the browser.
– ac_cookies: technical and strictly necessary cookie that contains the value of whether the installation of cookies has been accepted. It expires in 1 year since the last update.
– _ga: Google Analytics cookie that enables the unique visits control function. The first time a user enters the website through a browser, this cookie will be installed. When this user re-enters the web with the same browser, the cookie will consider that it is the same user. Only if the user changes the browser, another user will be considered. It expires at 2 years since the last update.
– _gat: This cookie is associated with Google Analytics Universal. It is used to limit the request speed – the limitation of data collection in high traffic sites. It expires after 10 minutes.
– _utma: Google Analytics cookie that records the date of the first and last time the user dressed the website. It expires at 2 years since the last update.
– _utmb: Google Analytics cookie that records the time of arrival on the website. It expires 30 minutes after the last update.
– _utmc: Google Analytics cookie used for interoperability with the urchin.js tracking code. It is deleted when you close the browser.
– _utmt: Google Analytics cookie. This cookie is used to process the type of request requested by the user. It expires at the end of the session.
– _utmv: Google Analytics cookie. This cookie is used to segment demographic data. It expires at the end of the session.
– _utmz: Google Analytics cookie that stores the traffic source or a campaign to explain how the user arrived at the website. It expires 6 months after the last update.

How to remove the cookies from the browser

Chrome

  1. Select the Tools icon
  2. Click Settings.
  3. Click Show Advanced Options.
  4. In the “Privacy” section, click on Content Settings.

   • Delete cookies: Click on All cookies and site data …

   • Do not allow cookies to be stored.

  1. Click Clear browsing data (empty the cache).
  2. Close and restart the browser.

For more information about Chrome, click here: http://support.google.com/chrome/answer/95647?hl=en

Internet Explorer

  1. Select Tools | Internet Options.
  2. Click on the General tab.
  3. In the “Scan history” section, click Delete browsing history on exit.
  4. Select Delete files.
  5. Select Delete cookies.
  6. Click Remove.
  7. Click OK.
  8. Close and restart the browser.

For more information about Internet Explorer click here: https://support.microsoft.com/es-es/help/278835/how-to-delete-cookie-files-in-internet-explorer

Firefox

  1. Select Firefox | History | Clear recent history.
  2. Next to “Details,” click the down arrow.
  3. Select the following check boxes: Cookies, Cache, Active session starts
  4. Using the “Time interval to delete” from the drop-down menu, select All.
  5. Click Delete now.
  6. Close and restart the browser.

You can accept or decline cookies individually in the Firefox Preferences, in the History section available in Tools> Options> Privacy.

For more information about Mozilla Firefox click here: https://www.mozilla.org/es-ES/privacy/websites/#cookies

Safari

  1. Select the Safari icon / Edit | Restore Safari
  2. Select the following check boxes: Clear history, Delete all website data
  3. Click Reset.
  4. Close and restart the browser.

For more information about Safari click here: https://www.apple.com/legal/privacy/en-ww/cookies/

Opera

Options – Advanced – Cookies.

The cookie options control the way in which Opera handles them and therefore their acceptance or rejection.

For more information about Opera click here: https://help.opera.com/en/latest/security-and-privacy/#clearBrowsingData

Other browsers:

See the documentation of the browser you have installed.